Terms And Conditions of Local Warranty

CONDITIONS OF USE OF WEB SITE

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEB SITE. By using this Web Site, you signify you have read and accepted these Conditions of Use of Web Site. If you do not agree to these Conditions, do not use the Web Site. THERE MAY BE ADDITIONAL CONDITIONS OF USE ELSEWHERE ON THIS WEB SITE TO WHICH YOU HEREBY AGREE.

RESTRICTIONS ON USE OF MATERIALS

This Web Site is owned and operated by SHARP You may not reproduce, republish, upload, post, transmit, or distribute in any way any material from this Web Site without the prior written permission of SHARP You may, however, download one copy of the material on a single computer for your own personal domestic use only, provided you keep intact all accompanying copyright and other proprietary notices. Graphics and images on this Web Site are protected by copyright and may not be reproduced or appropriated in any manner without the written permission of their relevant owners. Modification of any of the materials or use of the materials for any other purpose will be a violation of SHARP copyright and other intellectual property rights and the copyright and intellectual property rights of the respective owners.

NO REPRESENTATION

This Web Site has been compiled in good faith by SHARP, but no representation is made or warranty given (either express or implied) as to the completeness or accuracy of the information it contains.

DISCLAIMER

THE MATERIALS IN THIS WEB SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE AND SUBJECT AND PURSUANT TO APPLICABLE LAW, SHARP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SHARP DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED OR THAT THIS WEB SITE OR THIS SERVER THAT MAKES IT AVAILABLE IS FREE OF ANY VIRUS OR OTHER HARMFUL ELEMENTS. SHARP DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE OF THE MATERIALS IN THIS WEB SITE OR THE RESULTS OF THEIR USE.

LIMITATION OF LIABILITY

Subject to applicable law, under no circumstances, including negligence, will SHARP be liable for any special or consequential damages that result from the use of, or the inability to use, the materials in this Web Site, even if SHARP or an SHARP-authorised representative has been advised of the possibility of such damages. SHARP is also not liable nor responsible for any material provided by third parties with their own respective copyright and shall not under any circumstances, be liable for any loss, damages or injury arising from these materials. The total liability (if any) of SHARP for all damages, losses, costs and expenses under whatever causes of action, whether in contract, tort or otherwise will not exceed any amount paid by you for accessing this Web Site. Any SHARP publication may include technical inaccuracies or typographical errors. Changes may be made to these publications from time to time and incorporated in new editions of these publications. At any time without notice, these publications are subject to improvements and changes in service by SHARP The information contained in this website is for informational purposes only and is provided to you on an as is basis. We do not guarantee the accuracy, timeliness, reliability, authenticity of completeness of any of the information contained on this website. We are not liable for any information or services which may appear on any linked websites.

MODIFICATIONS

SHARP may change any part of this Web Site at any time at its sole discretion without notice. SHARP may deny access to this Web Site to anyone at anytime.

SUGGESTIONS, COMMENTS AND FEEDBACK

If you respond to an SHARP published document with information including feedback data, such as questions, comments, suggestions, or the like regarding the content of any such SHARP document, such information will be deemed to be non-confidential and SHARP will have no obligation whatsoever with respect to such information and may reproduce, use, disclose and distribute the information to others without limitation. Any communications you send to this Web Site or otherwise to SHARP by electronic mail are on a non-confidential basis, and SHARP may reproduce, publish or otherwise use them in any way for any purpose. SHARP may use the content of any such communications, including any ideas, inventions, concepts, techniques or know-how disclosed herein, for any purpose, including the developing, manufacturing and/or marketing of goods and/or services. Further, SHARP may use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever including developing and marketing services incorporating such information.

LINKS TO OTHER SITES

This Web Site contains links to other web sites which are not maintained by SHARP Similarly, other web sites may contain links to this Web Site. SHARP is not responsible for the contents of those web sites and will not be liable for any loss, damages or injury arising from the contents of those web sites. Any links to other web sites are provided as a convenience to you as a user of this Web Site, and does not imply the endorsement of SHARP of the linked web sites or association with their operators. SHARP disclaims all responsibility and liability for the use of linked web sites, which you access and use at your own risk. Any third party that wishes to establish links to this Web Site should notify SHARP of their intention prior to doing so. SHARP may deny permission for any such links to this Web Site. If however SHARP gives its permission for any such links, SHARP is not under any obligation to establish reciprocal links with the third party.

APPLICABLE LAW AND JURISDICTION

The law applicable to these Conditions of Use of Web Site is the law of the Republic of Singapore and the courts of the Republic of Singapore will have exclusive jurisdiction in case of any dispute. Legal Notices © 2008 SHARP All rights reserved.

COMMON TERMS AND CONDITIONS OF LOCAL WARRANTY
Unless otherwise stated herein, the warranty period of all SHARP products shall be one (1) year only.
  1. Unless otherwise stated, this warranty is only valid for products operated under normal household, non-commercial usage.
  2. Unless otherwise stated, this warranty only covers defects in the material and hardware components of the product in its original packaging. This warranty does not cover any software, accessories, or consumable items even if packaged or sold together with the product.
  3. The warranty is valid in Singapore Main Island only.
  4. This warranty is not transferable.
  5. This warranty will only be valid if registered within 14 days of receiving the product.
  6. SHARP does not warrant error-free operation of their products. Product performances are affected by installation, system configuration, and operator usage of the product,    among other factors.
  7. Portable Air-con comes with (1) year compressor warranty only.
  8. There is no warranty for Mask, Bicycle products.
  9. Pixel Policy – The LCD screen is manufactured using high precision technology. Due to the complex nature of the manufacturing process, the screen may have cosmetic defects that appear as (bright, dark and color) dots on the screen. This does not impair the performance of the LCD monitor and is not considered defective in the LCD industry.
  10. For defects that cannot be repaired due to spare parts availability or beyond economic repair, SHARP will either:-
    1. replace with an equivalent product, or
    2. refund the amount paid by Buyer for the product or part thereof.
 
Household Usage Coverage
Product
Service
Type
Warranty Period
(Labour + Transport + Parts)
Exceptions
(Cover Spare Parts only)
Air Purifier
Carry-In
1 year
-
Audio & Wearables
Carry-In
1 year
-
Blender
Carry-In
1 year
-
Electric Oven
Carry-In
1 year
-
Fan
Carry-In
1 Year
-
Microwave
Carry-In
1 year
-
Rice Cooker
Carry-In
1 year
-
Vacuum Cleaner
Carry-In
1 year
-
Air Condition
On-Site
1 year
Compressor 5 years (Part only)
Chest Freezer
On-Site
2 years
Compressor 5 years (Part only)
Dryer
On-Site
2 years
Motor 10 years (Part only)
Healsio Oven
On-Site
1 year
-
Refrigerator
On-Site
2 years
Compressor 10 years (Part only
Soundbar
On-Site
1 year
-
TV
On-Site
3 years
Display Set 1 year
*With effect from 1st January 2025 purchase
LCD defect 1-to-1 exchange within 1st year of purchase
*With effect from 1st January 2025 purchase
Washer
On-Site
2 years
Motor 10 years (Part only)
Lifetime warranty for lint filter cloth
*With effect from 14th February 2023 purchase
*ES-G70G, ES-G80G, ES-G90G, ES-F100G, ES-F120G




















 
 
 
 
 
 
 
 
 
LOCAL WARRANTY EXCLUSIONS
This warranty will be rendered void in the following cases:-
  1. Product serial number has been removed, erased, defaced, altered, tampered with or is illegible.
  2. Any part or parts therein is or are removed, modified, repaired by any person or persons not authorised by SHARP.
  3. The product is damaged by accident, improper installation, lack of reasonable care, misuse or any manner of tampering, fire, lightning, or Act of God.
  4. Installation to wrong AC supply voltage or subjected to abnormal voltage supply.
  5. Consumable components which are of any expendable nature and use of consumables which are not originated by SHARP and/or recommended by SHARP for use exclusively
  6. Modification of DVD player to other/multi region code which differ from player's original specification.
 
This warranty does not cover:-
 
  1. External parts, such as panels, doors, body, cabinets, dented, corrosion, rusting or stains, LCD panel cracks, scratch or normal wear and tear.
  2. Including but not limited to accessories, such as 3-D glasses, filter, mask, ice maker, trays, turntable plate, trivet, hose, remote control, AC adaptor, batteries, karaoke mic,IC card, software, cable, modem, optional computer ROM and RAM modules and consumables, such as ribbon, correction tapes, print wheels and other option items.
  3. For Washer/Dryer/Air-con/Refrigerator/Chest Freezer:-
    1. Cost of labour and transport for replacement of compressor, re-charging refrigerant or gas after the warranty period.
    2. Cost of labour and transport for replacement of motor after the warranty period.
    3. Cleaning and replacement of filters.
    4. Installation, wiring and plumbing by dealers/contractors.
  4. For Non Healsio Microwave/Electric Oven/Air Purifier/Portable Audio and Small Home Appliance product:-
    1. Cost of transport for onsite service
  5. For Facsimile/Telephone/Cash Register/LCD Projector:-
    1. Defect arose as a result of the SHARP product being operated or maintained other than in accordance with the operation manual supplied with the product.
    2. The defective telecommunication lines and/or defective telecommunication equipment, which are connected externally to the SHARP product.
    3. Cash register programming will not be covered by this warranty.
    4. Cleaning and replacement of filters.
  6. 1-to-1 exchange for display set purchased.
  7. Missing accessories or external parts of the product, unless such claim is made within 3 days from the date of receiving the product.
  8. General maintenance, password reset assistance, routine servicing and cleaning, updating/upgrading of software, installation of software or applications, product demonstration, or any other service other than repair
 
CONSUMER DATA / ITEMS LEFT IN THE PRODUCT
  1. Consumer have the responsibility to secure and/or back up any programs, data and confidential/personal information stored in the product prior to handing over the product for repair. SHARP will not, under any circumstances whatsoever, be liable for any loss, damage, alteration or failure to maintain confidentiality of data and information during servicing of the product.
  2. Consumer have the responsibility to remove any accessories or personal items prior to handing over the product for repair. SHARP will not, under any circumstances whatsoever, be liable for any loss or damage to any accessories or personal items which are not removed.
 
COMMERCIAL WARRANTY
  1. Cost of spare parts will be covered by SHARP.
  2. Cost of labour and transport will be fully borne by Buyer.
 
Commercial Usage Coverage
Product
Service
Type
Warranty Period
(Cover Spare Parts only)
Warranty Exceptions
 Dryer
On-Site
2 years
 Motor 10 years
 Washer
On-Site
2 years
 Motor 10 years
 Lifetime warranty for lint filter cloth
 * With effect from 14th February 2023 purchase
 * ES-G70G , ES-G80G , ES-G90G , ES-F100G , ES-F120G
 
 
 
 
 
 
 
 
 
 
 
 
PPC and FAX
  1. If Buyer fails to comply with any provisions of any sales agreement for purchase of the product or fails to use parts or consumable components (other than throughput materials) supplied by SHARP, this warranty shall thereupon immediately cease to have any effect.
  2. If the product or any part hereof is moved from the original installation site or the premise without SHARP's prior written consent, this warranty shall thereupon immediately cease to have any effect.
  3. If the product is purchased through leasing or finance company, under any leasing agreement the warranty shall be applicable to the first lessee user only as if the lessee user purchases the product directly from SHARP.
  4. The liability of SHARP (if any) shall be limited as set out in above Clauses and SHARP shall not under any circumstances be liable in contract or tort or otherwise for any loss or damage whether direct, indirect or consequential sustained by reason or anything done or omitted or by reason of the negligence of any person or otherwise.
  5. Save as otherwise expressly provided in this Certificate of Warranty, all or any guarantees or warranties express or implied by statute, common law or otherwise are hereby and negatived. No express or implied warranty is given by SHARP as to the merchantability, fitness or suitability of the product for any particular purpose whether such purpose is known to SHARP or not.
  6. Consumables such as toner, developer, drum, cleaner blade are not covered under this warranty.
  7. Thermal transfer tax, thermal fax and inkjet fax warranty do not cover ink cartridge, power supply unit, cutter, print head, rubber parts, paper.
 
The terms and conditions of this warranty shall be limited as contained in this document and no other representations, terms, conditions or provisions either written or otherwise shall be accepted as adding to or subtracting from these terms or conditions.

COMMON TERMS AND CONDITIONS OF LOCAL WARRANTY

Unless otherwise stated herein, the warranty period of all SHARP products shall be six (6) months only.

  1. Unless otherwise stated, this warranty is only valid for products operated under normal household, non-commercial usage.
  2. Unless otherwise stated, this warranty only covers defects in the material and hardware components of the product in its original packaging. This warranty does not cover any software, accessories, or consumable items even if packaged or sold together with the product.
  3. The warranty is valid in Singapore Main Island only.
  4. This warranty is not transferable
  5. This warranty will only be valid if registered within 14 days of receiving the product.
  6. SHARP does not warrant error-free operation of their products. Product performances are affected by installation, system configuration, and operator usage of the product, among other factors.
  7. For defects that cannot be repaired due to spare parts availability or beyond economic repair, SHARP will, at its absolute discretion, either:
    1. replace with an equivalent product, or
    2. refund the amount paid by the Buyer for the product or part thereof.
Product Service Type Warranty Period
Phone Carry-In 1 Year
Battery Carry-In 6 Months
Earphone & Charger Carry-In 6 Months
 

LOCAL WARRANTY EXCLUSIONS

This warranty will be rendered void in the following cases:-

  1. Product IMEI label has been removed, erased, defaced, altered, tampered or is illegible.
  2. Any part of parts therein is or are removed, modified, repaired by any person or persons not authorised by SHARP.
  3. The product is damaged by accident, improper installation, lack of reasonable care, misuse or any manner of tampering, fire, lightning, or Act of God.
 

The warranty does not cover:-

  1. Cosmetic damage to external parts of the product, including but not limited to dents, scratches or cracks on casing, screen, camera lenses, buttons or other exterior parts.
  2. Deterioration of the product caused by normal wear and tear, including but not limited to rust or stains
  3. Defect due to use of non original adaptor or any external device such as OTG (On The Go) and other devices of similar nature.
  4. Missing accessories or external parts of the product, unless such claim is made within 3 days from the date of receiving the product.
  5. General maintenance, password reset assistance, routine servicing and cleaning, updating and upgrading of software, installation of software or application, product demonstration, or any other service than repair.

CONSUMER DATA / ITEMS LEFT IN THE PRODUCT

  1. Consumer have the responsibility to secure and/or back up any programs, data and confidential/personal information stored in the product prior to handing over the product for repair. SHARP will not, under any circumstances whatsoever, be liable for any loss, damage, alteration or failure to maintain confidentiality of data and information during servicing of the product.
  2. Consumer have the responsibility to remove any accessories, SIM cards and any other external storage cards prior to handing over the product for repair. SHARP will not, under any circumstances whatsoever, be liable for any loss or damage to any accessories, SIM cards or any other external storage cards which are not removed.

1-TO-1 REPLACEMENT PROGRAM WARRANTY COVERAGE

  1. This program is valid with purchase of additional 1-to-1 extended warranty, and upon successful registration of warranty.
  2. This program only covers defects in material and hardware components of the product in its original packaging. This program does not cover any software, accessories, or consumable items even if packaged or sold together with the product.

The terms and conditions of this warranty shall be limited as contained in this document and no other representations, terms, conditions or provisions either written or otherwise shall be accepted as adding to or subtracting from these terms or conditions.

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