Terms And Conditions of Local Warranty

CONDITIONS OF USE OF WEB SITE

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEB SITE. By using this Web Site, you signify you have read and accepted these Conditions of Use of Web Site. If you do not agree to these Conditions, do not use the Web Site. THERE MAY BE ADDITIONAL CONDITIONS OF USE ELSEWHERE ON THIS WEB SITE TO WHICH YOU HEREBY AGREE.

RESTRICTIONS ON USE OF MATERIALS

This Web Site is owned and operated by SHARP You may not reproduce, republish, upload, post, transmit, or distribute in any way any material from this Web Site without the prior written permission of SHARP You may, however, download one copy of the material on a single computer for your own personal domestic use only, provided you keep intact all accompanying copyright and other proprietary notices. Graphics and images on this Web Site are protected by copyright and may not be reproduced or appropriated in any manner without the written permission of their relevant owners. Modification of any of the materials or use of the materials for any other purpose will be a violation of SHARP copyright and other intellectual property rights and the copyright and intellectual property rights of the respective owners.

NO REPRESENTATION

This Web Site has been compiled in good faith by SHARP, but no representation is made or warranty given (either express or implied) as to the completeness or accuracy of the information it contains.

DISCLAIMER

THE MATERIALS IN THIS WEB SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE AND SUBJECT AND PURSUANT TO APPLICABLE LAW, SHARP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SHARP DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED OR THAT THIS WEB SITE OR THIS SERVER THAT MAKES IT AVAILABLE IS FREE OF ANY VIRUS OR OTHER HARMFUL ELEMENTS. SHARP DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE OF THE MATERIALS IN THIS WEB SITE OR THE RESULTS OF THEIR USE.

LIMITATION OF LIABILITY

Subject to applicable law, under no circumstances, including negligence, will SHARP be liable for any special or consequential damages that result from the use of, or the inability to use, the materials in this Web Site, even if SHARP or an SHARP-authorised representative has been advised of the possibility of such damages. SHARP is also not liable nor responsible for any material provided by third parties with their own respective copyright and shall not under any circumstances, be liable for any loss, damages or injury arising from these materials. The total liability (if any) of SHARP for all damages, losses, costs and expenses under whatever causes of action, whether in contract, tort or otherwise will not exceed any amount paid by you for accessing this Web Site. Any SHARP publication may include technical inaccuracies or typographical errors. Changes may be made to these publications from time to time and incorporated in new editions of these publications. At any time without notice, these publications are subject to improvements and changes in service by SHARP The information contained in this website is for informational purposes only and is provided to you on an as is basis. We do not guarantee the accuracy, timeliness, reliability, authenticity of completeness of any of the information contained on this website. We are not liable for any information or services which may appear on any linked websites.

MODIFICATIONS

SHARP may change any part of this Web Site at any time at its sole discretion without notice. SHARP may deny access to this Web Site to anyone at anytime.

SUGGESTIONS, COMMENTS AND FEEDBACK

If you respond to an SHARP published document with information including feedback data, such as questions, comments, suggestions, or the like regarding the content of any such SHARP document, such information will be deemed to be non-confidential and SHARP will have no obligation whatsoever with respect to such information and may reproduce, use, disclose and distribute the information to others without limitation. Any communications you send to this Web Site or otherwise to SHARP by electronic mail are on a non-confidential basis, and SHARP may reproduce, publish or otherwise use them in any way for any purpose. SHARP may use the content of any such communications, including any ideas, inventions, concepts, techniques or know-how disclosed herein, for any purpose, including the developing, manufacturing and/or marketing of goods and/or services. Further, SHARP may use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever including developing and marketing services incorporating such information.

LINKS TO OTHER SITES

This Web Site contains links to other web sites which are not maintained by SHARP Similarly, other web sites may contain links to this Web Site. SHARP is not responsible for the contents of those web sites and will not be liable for any loss, damages or injury arising from the contents of those web sites. Any links to other web sites are provided as a convenience to you as a user of this Web Site, and does not imply the endorsement of SHARP of the linked web sites or association with their operators. SHARP disclaims all responsibility and liability for the use of linked web sites, which you access and use at your own risk. Any third party that wishes to establish links to this Web Site should notify SHARP of their intention prior to doing so. SHARP may deny permission for any such links to this Web Site. If however SHARP gives its permission for any such links, SHARP is not under any obligation to establish reciprocal links with the third party.

APPLICABLE LAW AND JURISDICTION

The law applicable to these Conditions of Use of Web Site is the law of the Republic of Singapore and the courts of the Republic of Singapore will have exclusive jurisdiction in case of any dispute. Legal Notices © 2008 SHARP All rights reserved.

LOCAL WARRANTY CERTIFICATE

Unless otherwise stated herein, the warranty period of all SHARP products shall be one (1) year only.

  1. The warranty is valid in Singapore Main Island only.
  2. Washing Machine
    1. a. Two (2) years warranty on parts, labour & transport, with ten (10) years on the material cost of motor only for product purchased on or after 01 December 2020 except for models indicated under point (b) below.
      1. b. Two (2) years warranty on parts, labour & transport, with ten (10) years on the material cost of motor only for below listed washing machine models purchased on or after 01 April 2022:

      2. ESX705

        ESX805

        ESX905

        ES-FL77MS

        ES-FL88MS

        ES718X

        ES818X

        ESX115

        ES-FL78MS

        ES-G70G
      3. c. Lifetime warranty for lint filter cloth only for below list washing machine models purchase on or after 14 Feb 2023:

      4. ES-G70G

        ES-G80G

        ES-G90G

        ES-F100G

        ES-F120G
  3. Five (5) years warranty on the material cost of air-con compressor only.
  4. Ten (10) years warranty on the material cost of dryer motor only.
  5. Two (2) years warranty on parts, labour & transport, with ten (10) years on the material cost of refrigerator compressor only for Refrigerator product purchased on or after 15 December 2020.
  6. Two (2) years warranty on parts, labour & transport, with five (5) years on the material cost of chest freezer compressor only for Chest Freezer product.
  7. Portable Air-con comes with 1-year compressor only.
  8. There is no warranty for Mask, Bicycle products.
  9. Three (3) years warranty on parts, panel, labour & transport for LCD TV product purchased on or after 1 August 2020.
  10. Pixel Policy – The LCD screen is manufactured using high precision technology. Due to the complex nature of the manufacturing process, the screen may have cosmetic defects that appear as (bright, dark and color) dots on the screen. This does not impair the performance of the LCD monitor and is not considered defective in the LCD industry.


COMMON TERMS AND CONDITIONS OF LOCAL WARRANTY

A) This warranty is void in the following cases:-

  1. The product is not ordinarily used for domestic purpose.
  2. Any part of parts therein is or are removed, modified, repaired by any person or persons not authorised by SHARP.
  3. The product is damaged by accident, improper installation, lack of reasonable care, misuse or any manner of tampering, fire, lightning, or Act of God.
  4. Installation to wrong AC supply voltage or subjected to abnormal voltage supply.
  5. Consumable components which are of any expendable nature and use of consumables which are not originated by SHARP and/or recommended by SHARP for use exclusively
  6. Modification of DVD player to other/multi region code which differ from player's original specification.

 

B) This warranty does not cover:-

  1. External parts, such as panels, doors, body, cabinets, dented, corrosion, rusting or stains, LCD panel cracks, scratch or normal wear and tear.
  2. All accessories, such as 3-D glasses, filter, mask, ice maker, trays, turntable plate, trivet, hose, remote control, AC adaptor, batteries, karaoke mic, IC card, software, cable, modem, optional computer ROM and RAM modules and consumables, such as ribbon, correction tapes, print wheels and other option items are excluded from this warranty.
  3. For Washing Machine:-
    1. a. Cost of labour and transport for replacement of motor after the Two (2) year warranty period.
  4. For Air-con/Refrigerator/Chest Freezer:-
    1. a. Cost of labour and transport for replacement of compressor after the warranty period.
    2. b. Cost of re-charging refrigerant or gas.
    3. c. Cleaning and replacement of the filter.
    4. d. Installation, wiring and plumbing by dealers/contractors will not be covered by this warranty.
  5. For Facsimile/Telephone/Cash Register
    1. a. Defect arose as a result of the SHARP product being operated or maintained other than in accordance with the operation  manual supplied with the product.
    2. b. The defective telecommunication lines and/or defective telecommunication equipment, which are connected externally to the SHARP product.
    3. c. Cash register programming will not be covered by this warranty.
  6. For Non Healsio Microwave oven/Air Purifier/Portable Audio and Small Home Appliance product    
    a. Cost of transport for onsite service
  7. One to one exchange for display set purchased.
  8. Missing accessories or external parts of the product, unless such claim is made within 3 days from the date of original retail purchase.
  9. General maintenance, password reset assistance, routine servicing and cleaning, updating/upgrading of software, installation of software or applications, product demonstration, or any other service other than repair.

 

C) For LCD Projector, the warranty does not cover cleaning and replacement of filter.

D) For PPC and FAX

  1. If Buyer fails to comply with any provisions of any sales agreement for purchase of the product or fails to use parts or consumable components (other than throughput materials) supplied by SHARP, this warranty shall thereupon immediately cease to have any effect.
  2. If the product or any part hereof is moved from the original installation site or the premise without SHARP's prior written consent, this warranty shall thereupon immediately cease to have any effect.
  3. If the product is purchased through leasing or finance company, under any leasing agreement the warranty shall be applicable to the first lessee user only as if the lessee user purchases the product directly from SHARP.
  4. The liability of SHARP (if any) shall be limited as set out in above Clauses and SHARP shall not under any circumstances be liable in contract or tort or otherwise for any loss or damage whether direct, indirect or consequential sustained by reason or anything done or omitted or by reason of the negligence of any person or otherwise.
  5. Save as otherwise expressly provided in this Certificate of Warranty, all or any guarantees or warranties express or implied by statute, common law or otherwise are hereby and negatived. No express or implied warranty is given by SHARP as to the merchantability, fitness or suitability of the product for any particular purpose whether such purpose is known to SHARP or not.
  6. Consumables such as toner, developer, drum, cleaner blade are not covered under this warranty.
  7. Thermal transfer tax, thermal fax and inkjet fax warranty do not cover ink cartridge, power supply unit, cutter, print head, rubber parts, paper.

 

The terms and conditions of this warranty shall be limited as contained in this document and no other representations, terms, conditions or provisions either written or otherwise shall be accepted as adding to or subtracting from these terms or conditions.

Term And Conditions of SHARP Mobile Phone Local Warranty

LOCAL WARRANTY CERTIFICATE

The warranty is valid in Singapore Main Island only.

Item Warranty Period Warranty Service
Phone 12 months Walk In
Battery 6 months Walk In
Earphone & Charger 6 months Walk In

COMMON TERMS AND CONDITIONS OF LOCAL WARRANTY

  1. The company warrants that the product is free from material defects in parts and workmanship under normal use from the date of purchase by initial purchaser.
  2. This warranty is limited to repair or replacement of defective parts or products at our option and expense.
  3. The company reserves the right to exchange any product or part that has been discontinued with a similar product or part.
  4. This warranty is not transferable and is only valid for the original purchaser.
  5. Repaired product will be covered for the balance of the original warranty period or thirty (30) days, whichever is longer.
  6. The company will not be liable for any direct or indirect damage or loss including but not limited to loss of income or revenue, loss of use of the product, or any incidental of consequential damages.

A) The warranty is void in the following cases:-

  1. The product is not ordinarily used for domestic purpose.
  2. Any part of parts therein is or are removed, modified, repaired by any person or persons not authorised by SHARP.
  3. The product is damaged by accident, neglect, abuse, lack of reasonable care, misuse or any manner of tampering, fire, water, lightning, or Act of God.

B) The warranty does not cover:-

  1. Cosmetic defective to panels, casing, camera lenses, button or other attachment, including but not limited to dent, scratches or cracks.
  2. Deterioration of the product caused by normal wear and tear, including but not limited to rust or stains
  3. Defect due to use of non original adaptor or any external device such as OTG and etc.
  4. The product serial number, IMEI number or warranty seal is illegible or had been removed, erased, defaced, altered, and/or tampered.
  5. Missing accessories or external parts of the product, unless such claim is made within 3 days from the date of original retail purchase.
  6. General maintenance, password reset assistance, routine servicing and cleaning, updating and upgrading of software, installation of software or application, product demonstration, or any other service than repair.
  7. Any other circumstances that are contradictory or do not comply with good business practice.

Important notice and reminder for mobile phone repair

  1. The company warrants the product which sold by our authorised partner in Singapore only. Kindly bring a copy of the valid proof of purchase and the original invoice with complete sealed, and may not be altered, otherwise they will be regarded as invalid
  2. Kindly backup deleted all the data such as phone numbers, texts, pictures to avoids any loss or disclosure during the repair, SHARP will not be responsible for backing up or restoring data for you and will not be responsible for any consequences resulting from the loss or disclosure of data.

1-1 replacement program warranty coverage:

  1. Only valid with purchase of additional 1-1 replacement program.
  2. Terms and conditions are as below:
    • 1-1 exchange for phone defect only.
    • Battery, earphone & charger defect are not included for 1-1 replacement program.
    • Standard terms and conditions applies.
  3. Customer to present Invoice indicating 1-1 replacement program for claim entitlement.

The terms and conditions of this warranty shall be limited as contained in this document and no other representations, terms, conditions or provisions either written or otherwise shall be accepted as adding to or subtracting from these terms or conditions.

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